Megasat Royal Line V 24 Smart Handleiding (120 Pagina's)

Handleiding

35ENGLISH

10. Troubleshooting

Please check the following information to identify the cause of a problem yourself and rectify it if

necessary before contacting customer service.

TV cannot be switched

on

 Check that the power cable is correctly connected to the socket and

power adapter.

 Check that the power adapter cable is correctly connected to the TV set.

 The electronic protection circuit may have been reset: Unplug the power

adapter from the socket, wait 1 minute and then reconnect the plug.

No picture

 Check that the antenna cable is connected correctly.

 Check that the correct input has been selected (INPUT button).

 Check the brightness and contrast settings in the picture menu.

No sound

 Check whether the sound is switched o or the mute function is activated

(MUTE).

 Carefully increase the volume.

 Check that the audio cables are connected to the correct inputs.

Poor picture quality

 Check the connection to the receiver.

 Check the picture settings.

Picture too big, too

small or distorted

 Use the ASPECT button to customise the image display.

Remote control does

not respond

 Change the batteries.

 Use the remote control within the specied range (max. 5 metres, 30°).

 Avoid exposing the infrared sensor to direct light.

No WLAN / internet

connection

 Check whether the router is switched on and connected to the Internet.

 Check whether the WLAN password has been entered correctly.

 Check the signal strength of the WLAN in the Network settings menu.

 Position the router closer to the TV or use a LAN cable.

Apps do not start or

do not work properly

 Check the TV‘s internet connection.

 Restart the app or the TV.

 Carry out a software/rmware update if necessary.

 Check whether the respective app is currently available and supported in

the system.

No access to strea-

ming services (e.g.

Netix, Prime Video)

 Check the internet connection.

 If necessary, log in again with your user account.

 Update the app to the latest version.

 Note possible regional restrictions on content.

 A valid subscription is required to use certain services.

Device responds slow-

ly or hangs up

 Switch o the TV and disconnect it from the mains for 1 minute.

 Check whether the installed rmware is up to date.

 Remove any unused USB storage devices or accessories.

Bekijk gratis de handleiding van Megasat Royal Line V 24 Smart, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.