Lenovo ThinkPad X1 2-in-1 Gen 10 handleiding

Laptop

Lenovo

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Handleiding

My computer battery discharges quickly . . . 56

My computer battery is not recognized . . . . 57

My computer battery icon disappears . . . . 57

Display problems . . . . . . . . . . . . . . 57

Blue screen . . . . . . . . . . . . . . 57

Black screen . . . . . . . . . . . . . . 58

Screen flickering. . . . . . . . . . . . . 58

My external display does not work. . . . . . 59

My display remains dim . . . . . . . . . . 59

Fingerprint reader problems . . . . . . . . . . 60

Fingerprint recognition cannot be set up . . . 60

Fingerprint enrollment error . . . . . . . . 61

Fingerprint recognition error . . . . . . . . 61

Touchpad or trackpad problems . . . . . . . . 62

My touchpad or trackpad does not respond . . 62

My touchpad or trackpad responds slowly . . 63

Touch screen problems. . . . . . . . . . . . 63

Fan problems. . . . . . . . . . . . . . . . 64

Loud fan noise . . . . . . . . . . . . . 64

Computer overheating . . . . . . . . . . 64

Hinge problems . . . . . . . . . . . . . . . 65

My computer hinges lose torque . . . . . . 65

My computer cannot be opened or closed . . 65

Pen problems . . . . . . . . . . . . . . . 65

USB problems . . . . . . . . . . . . . . . 66

My USB connector does not work . . . . . . 66

Recover data from a USB drive . . . . . . . 66

Create a recovery drive . . . . . . . . . . 67

Copilot key problems . . . . . . . . . . . . 67

Bluetooth connection problems . . . . . . . . 68

Network connection problems . . . . . . . . . 69

Power charging problems . . . . . . . . . . . 70

My computer is not charged when connected

to ac power . . . . . . . . . . . . . . 70

My built-in battery cannot be charged . . . . 71

My built-in battery is not fully charged . . . . 71

Startup problems . . . . . . . . . . . . . . 72

My computer does not start up . . . . . . . 72

Windows login error . . . . . . . . . . . 72

Blue screen during the startup . . . . . . . 72

Performance problems . . . . . . . . . . . . 73

My computer does not work . . . . . . . . 73

My computer responds slowly . . . . . . . 73

Password problems . . . . . . . . . . . . . 74

Change my Windows password. . . . . . . 74

Reset my Windows password . . . . . . . 74

Retrieve my BitLocker recovery key in

Windows . . . . . . . . . . . . . . . 75

OS problems . . . . . . . . . . . . . . . . 75

Install a Windows operating system . . . . . 75

Windows operating system installation error . . 76

Upgrade my Windows operating system . . . 77

Windows operating system upgrading error . . 78

Recover my Windows operating system . . . 78

Windows operating system recovery error. . . 79

Driver problems . . . . . . . . . . . . . . . 79

Update or install the latest device driver . . . 79

Driver installation error . . . . . . . . . . 80

UEFI BIOS problems . . . . . . . . . . . . . 81

Update the UEFI BIOS . . . . . . . . . . 81

Recover the UEFI BIOS . . . . . . . . . . 81

Reset system to factory defaults . . . . . . 82

Self-help resource . . . . . . . . . . . . . . 82

Chapter 7. Help and support . . . . . 87

Error messages . . . . . . . . . . . . . . . 87

Battery-charge LED indicator diagnosis . . . . . 87

Diagnostics tool. . . . . . . . . . . . . . . 89

Troubleshoot and diagnose at Lenovo

Support Web site . . . . . . . . . . . . 89

Hardware scan . . . . . . . . . . . . . 90

UEFI Diagnostics tool. . . . . . . . . . . 90

Lenovo Memory Self Repair . . . . . . . . . . 91

Windows label . . . . . . . . . . . . . . . 91

Call Lenovo . . . . . . . . . . . . . . . . 92

Before you contact Lenovo . . . . . . . . 92

Find your service QR code and serial

number . . . . . . . . . . . . . . . . 92

Lenovo Customer Support Center . . . . . . 93

Chapter 8. CRU replacement . . . . . 95

CRU list . . . . . . . . . . . . . . . . . . 95

Before you replace any CRU . . . . . . . . . . 95

Disable Fast Startup . . . . . . . . . . . 96

Disable the built-in battery . . . . . . . . . 96

Replace a CRU . . . . . . . . . . . . . . . 96

Base cover assembly . . . . . . . . . . . 96

Built-in battery . . . . . . . . . . . . . 98

Wireless WAN module and wireless WAN

module bracket (for selected models) . . . . 100

M.2 solid-state drive and M.2 solid-state drive

bracket . . . . . . . . . . . . . . . . 105

Appendix A. Compliance

information . . . . . . . . . . . . . . . 107

Appendix B. Accessibility

features . . . . . . . . . . . . . . . . 111

Appendix C. Notice for USB

connector name update . . . . . . . . 115

ii ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 User Guide

Bekijk gratis de handleiding van Lenovo ThinkPad X1 2-in-1 Gen 10, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.