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Solution If your computer does not shut down, try the following steps:
1. Shut down your computer by pressing the power button for 10 seconds until the screen turns off.
2. Check the power button on your computer and if it is a customer replaceable unit, replace it when
necessary. For details, refer to the part replacement information in this User Guide.
If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone
numbers for your country or region, go to
https://pcsupport.lenovo.com/supportphonelist.
My computer gets stuck in sleep or hibernate mode
Problem: What should I do if my computer gets stuck in sleep or hibernate mode?
Solution If your computer gets stuck in sleep or hibernate mode, try the following solutions one by one to
troubleshoot and fix the issue:
1. Press any key on the keyboard, move the mouse, or quickly press the power button on your computer.
2. Use the embedded keyboard or pointing device, or an external non-Bluetooth device.
3. Restart your computer.
a. Shut down your computer by pressing the power button for 10 seconds until the screen turns off.
b. Wait about 1 minute. Then, press the power button to turn on your computer again.
To avoid future stuck in sleep or hibernate mode, you can complete the following settings:
1. Allow your desired keyboard to wake up your computer.
a. Type Keyboard in the Windows search box and then press Enter.
b. Under the Hardware tab, select the keyboard as desired.
c. Click Properties ā Change Settings.
d. Under the Power Management tab, select Allow this device to wake the computer.
e. Follow the on-screen instructions to save your changes.
2. Edit power plan.
a. Type cmd in the Windows search box and Select Run as administrator.
b. Type powercfg -h on and then press Enter.
c. Type Edit Power Plan in the Windows search box and then press Enter.
d. Click Change advanced power settings.
e. Select Sleep ā Allow wake timers.
f. Enable On battery and Plugged in.
g. Follow the on-screen instructions to save your changes.
3. Change power management settings.
a. Type Device Manager in the Windows search box and then press Enter.
b. Select System devices.
c. Double-lick Intel(R) Management Engine Interface #1.
d. Clear Allow the computer to turn off this device to save power under the Power management
tab.
e. Follow the on-screen instructions to save your changes.
If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone
numbers for your country or region, go to
https://pcsupport.lenovo.com/supportphonelist.
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User Guide
Bekijk gratis de handleiding van Lenovo ThinkPad E14 Gen 7, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Lenovo |
| Model | ThinkPad E14 Gen 7 |
| Categorie | Laptop |
| Taal | Nederlands |
| Grootte | 13369 MB |
