Handleiding
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The absence of a Genuine Microsoft label does not indicate that the preinstalled Windows version is not
genuine. For details on how to tell whether your preinstalled Windows product is genuine, refer to the
information provided by Microsoft at
https://www.microsoft.com/howtotell/default.aspx.
There are no external, visual indicators of the Product ID or Windows version for which the computer is
licensed. Instead, the Product ID is recorded in the computer firmware. Whenever a Windows product is
installed, the installation program checks the computer firmware for a valid, matching Product ID to complete
the activation.
In some cases, an earlier Windows version might be preinstalled under the terms of the Windows Pro edition
license downgrade rights.
Call Lenovo
If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support
Center.
Before you contact Lenovo
Prepare the needed information before you contact Lenovo.
1. Record the problem symptoms and details:
• What is the problem? Is it continuous or intermittent?
• Any error message or error code?
• What operating system are you using? Which version?
• Which software applications were running at the time of the problem?
• Can the problem be reproduced? If so, how?
2. Record the system information:
• Product name.
• Machine type and “serial number” on page 96.
Find your service QR code and serial number
This topic helps you find service QR code and serial number.
Scan the QR code on the base cover assembly to view the following information:
• Your product information and warranty status
• The latest Lenovo-verified drivers and software
• Troubleshooting and diagnosing solutions when hardware or software issue is encountered
• Customer support center and e-ticket entry for professional support
You can find your serial number via:
• Dashboard or Device in the Vantage app
• Serial-number label of your computer (shown as below illustration)
96
User Guide
Bekijk gratis de handleiding van Lenovo ThinkPad E14 Gen 7, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Lenovo |
| Model | ThinkPad E14 Gen 7 |
| Categorie | Laptop |
| Taal | Nederlands |
| Grootte | 13369 MB |
