Handleiding
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Cases Solutions
Your computer does not work well and you recently
installed an app.
Restore from a system restore point.
You suspect your device has been infected. Use installation media to reinstall Windows operating
system.
If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone
numbers for your country or region, go to
https://pcsupport.lenovo.com/supportphonelist.
Windows operating system recovery error
Problem: What should I do if the recovery of Windows operating system fails?
Solution: If the recovery of Windows operating system fails, take the following steps:
1. Read the error message to figure out the specific cause.
2. Ensure that the computer is connected to the network and ac power source.
3. Ensure that the UEFI BIOS version on your device is up-to-date.
4. Ensure that the available disk space of your computer meets the requirement of the new Windows
operating system.
5. Reinstall the Windows operating system.
If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone
numbers for your country or region, go to
https://pcsupport.lenovo.com/supportphonelist.
Driver problems
Update or install the latest device driver
Problem: How to update or install the latest device driver?
Solution: Download the latest driver for a component when you notice poor performance from that
component or when you install a new component.
Attention:
• Before updating or installing a driver:
– Check if it is compatible with your computer. Ensure that the driver you download matches your
computer and system version to avoid compatibility issues.
– Make a backup copy of all the essential data to avoid data loss, especially for drivers like graphic card,
sound card, network card, and so on. These drivers might affect the stability and the performance of
your computer.
• During the process of updating or installing a driver, ensure that your computer is connected to the
network.
• After completing the process of updating or installing a driver, restart your computer to enable the new
driver.
• Among the following solutions, it is recommended to download Lenovo-qualified drivers from Lenovo
Support Web site.
To update and install the latest driver, try one of the following solutions:
Chapter 5. Frequently asked questions 53
Bekijk gratis de handleiding van Lenovo 13w 2-in-1 Gen 3, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Lenovo |
| Model | 13w 2-in-1 Gen 3 |
| Categorie | Laptop |
| Taal | Nederlands |
| Grootte | 12729 MB |
