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1. Read the error message to figure out the specific cause.
2. Ensure that the UEFI BIOS version on your device is up-to-date.
3. Ensure that the available disk space of your computer meets the requirement of the new Windows
operating system.
4. Upgrade the system again.
If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone
numbers for your country or region, go to
https://pcsupport.lenovo.com/supportphonelist.
Recover Windows operating system
Problem: How to recover my Windows operating system?
Solution: To recover your Windows operating system, choose one of the following recovery options:
• Reset system to factory default:
– Reset your computer from Settings. Take the following steps:
1. Open the Start menu, and then click Settings ➙ System ➙ Recovery.
2. Select Reset PC under Recovery options.
3. Select Keep my files or Remove everything as desired to reset the system.
– Reset your computer from Windows Recovery Environment. Take the following steps:
1. Restart your computer. When the logo screen is displayed, press F11 to enter the Windows
Recovery Environment.
2. Click Troubleshoot ➙ Reset this PC ➙ System Restore.
3. Select Keep my files or Remove everything as desired to reset the system.
– Refer to the instructions in
https://support.lenovo.com/HowToCreateLenovoRecovery.
• Other recovery options such as recovering system to a previous system point:
Refer to the instructions in Popular Topics:
https://support.lenovo.com/solutions/ht118590.
Here are some frequently-asked cases and solutions for your reference:
Cases Solutions
Your computer does not work well and you recently
installed a device from Windows Update.
Remove the installed update device.
Your computer does not work well and it has been a while
since you installed an app or changed system settings.
Reset your system.
Your computer cannot start or is still loading. Use the Startup Repair function.
Your computer cannot start, you have not created a
recovery drive, and resetting your computer does not
work.
Use installation media to reinstall Windows operating
system.
Your computer cannot start and you have not created a
recovery drive.
Use installation media to restore your computer.
Your computer cannot start and you have created a
recovery drive.
Use a recovery drive to restore or recover your computer.
You want to reinstall your previous operating system.
Go back to your previous version of Windows operating
system.
52 User Guide
Bekijk gratis de handleiding van Lenovo 13w 2-in-1 Gen 3, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Lenovo |
| Model | 13w 2-in-1 Gen 3 |
| Categorie | Laptop |
| Taal | Nederlands |
| Grootte | 12729 MB |
