Koenic KWM 9152 B INV handleiding

Handleiding

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44

English

Size - A5

Error codes

Code Meaning Possible causes Solution

E30 Door lock problem • Door is not closed properly • Restart after the door has been

closed again.

E10 Water injection

problem while

washing

• Tap is closed or water flows too

slow.

• Inlet valve filter is blocked.

• Inlet hose is twisted

• Open the tap or wait till the water

supply becomes normal

• Check the inlet valve

• Straighten the hose

E12 Water overflow • Water level in drum exceeds a

certain level

• Water inlet valve defect

• Water level sensor or control switch

defect

• Restart the appliance

• Contact the customer service

• Contact the customer service

E21 Drain problem during

washing

• Outlet hose is blocked or twisted

• Drain pump is blocked

• Clean and straighten the outlet

hose.

• Clean drain pump filter

EXX Other causes • Other causes • Restart the appliance, if the

Problem persists, contact the

customer service

Troubleshooting

If there are any problems during operation, please refer to the following table. If the problems

cannot be solved as indicated under Solution or if spare parts for self-repair are necessary, please

contact the service center. The respective hotlines are noted in the warranty card, provided with

this product. Please note, that improper self-repair can lead to hazards as well as voidance of the

warranty and should be refrained from, if in doubt.

Problem Possible causes Solution

Product does not work and/or

indicator/display does not light

• Interrupted power supply • Check the power supply

Door cannot be opened • Machine’s protection mechanism

is active

• Disconnect from the power

Heating fault • NTC is damaged or heating pipe is

aging

• Contact the service center

Water leakage • Connection between inlet pipe or

outlet hose and tap or washing

machine is not tight.

• Drain pipe is blocked

• Check and fasten the water

pipes

• Clean up outlet hose

Water is overflowing from the

bottom of the machine

• The inlet pipe is not connected

firmly.

• Outlet hose has water leakage

• Fix the inlet pipe

• Replace the drain hose

Washing result is not satisfying • The clothes are to dirty

• Insucient detergent quantity

• Select a proper program

• Add proper detergent quantity

Abnormal noise, great vibrations • Check if transport restraints have been removed

• Machine is not installed on solid floor

• Check for loose objects inside drum e.g. detached ornaments

• Adjust the feet of the machine

KWM7152_8152_9152 10152 B INV_220817_V08_HR.indb 44KWM7152_8152_9152 10152 B INV_220817_V08_HR.indb 44 17/8/2022 16:2817/8/2022 16:28

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Bekijk gratis de handleiding van Koenic KWM 9152 B INV, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.

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