Ingenico AXIUM DX6000 handleiding
Handleiding
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7. Troubleshooting
Q: The terminal cannot be started.
A: The device may be in a low energy status or an application running on the device may be
in a defective state. Please ensure that the device is powered, and then reset the device. If
this still fails, please contact our customer service department for help.
Q: Printer cannot work.
A: This may be caused by abnormal power supply or incorrect paper installation.
Check the battery status or the terminal power connection. If the remaining battery power is
insufficient for a complete printing operation, the printer will not print the paper.
Check the printer roller and if the paper dust cover is correctly installed.
If the problem still exists, please contact our customer service center.
Q: Transaction Processing Failure
A: Following reasons are likely to cause transaction failure: damaged magnetic card or
smartcard SAM card, damaged card reader, improper operation of card swiping, damaged or
unconnected, unconnected phone line, etc.
Try to use more than one magnetic card to test the transaction, to confirm the failure is
not caused by magnetic card.
Make sure card swiping is operated correctly.
Manually process the transaction instead of card reader. If manual transaction works, the
failure may be caused by magnetic card reader.
Use more than one smart card to test the transaction, to confirm the failure is not caused
by smart card. Make sure the SAM card is correctly inserted into the card slot.
Check if the SIM card is installed correctly and local wireless communication network
functions or not.
If there is still problem, please contact our customer service center.
Bekijk gratis de handleiding van Ingenico AXIUM DX6000, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Ingenico |
| Model | AXIUM DX6000 |
| Categorie | Niet gecategoriseerd |
| Taal | Nederlands |
| Grootte | 5082 MB |
