Handleiding
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Printer is unable to print
Learn how to troubleshoot when the printer is unable to print.
Check printer connection to the Internet
Verify that the printer is connected to the Internet. If disconnected, the printer will not work as expected.
Your printer might be occasionally disconnected from the Internet (for example. power outage, network or router
issues or turning o the printer when not in use). You might be able to print a limited number of pages while the
printer is disconnected, but it is critical to reconnect the printer to continue printing.
Make sure to use Original HP cartridges
Check that you are using Original HP cartridges. Original HP cartridges are manufactured and sold by HP in
oicial
HP packaging. HP+ printers require Original HP cartridges. If non-Original HP supplies or relled cartridges are
installed, HP+ printers will not operate as expected.
Check printer settings and status
You can check printer settings and status.
1. On the control panel Home screen, touch Menu.
2. Scroll to Utilities and touch Info.
3. On the Info screen, touch Printer to check the printer settings and touch Connectivity to check the printer
status.
NOTE: See Connect to a Wi-Fi network using the control panel.
If you are still unable to print, visit hp.com/support
Printing issues
Learn how to troubleshoot printing issues.
Fix problems with HP+ printers not printing
If your HP+ printer does not print, verify that it is connected to the Internet and that you are using HP Original
cartridges.
HP+ printers must be connected to the Internet over Wi-Fi or Ethernet to function. Your printer might be
occasionally disconnected from the Internet (for example, due to power outage, network or router issues, or
turning o the printer when not in use). You might be able to print a limited number of pages while the printer is
disconnected, but it is critical to reconnect the printer to continue printing.
Also, make sure you have installed Original HP cartridges. Original HP cartridges are manufactured and sold by
HP in oicial HP packaging. HP+ printers require Original HP cartridges. If non-Original HP or relled cartridges are
installed, HP+ printers will not operate as expected.
Fix problems with page not printing (unable to print)
Learn how to troubleshoot printing issues.
98
Chapter 9Solve a problem
Bekijk gratis de handleiding van HP OfficeJet Pro 9135e, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | HP |
| Model | OfficeJet Pro 9135e |
| Categorie | Printer |
| Taal | Nederlands |
| Grootte | 20406 MB |
