Handleiding
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● If you are not using adistinctive ring service, check to make sure that the Distinctive Ring feature on the
printer is set to All Standard Rings.
● If Auto Answer is set to O, you need to receive faxes manually; otherwise, the printer cannot receive the fax.
● If Store and Print feature under Fax Receive Settings is enabled and the printing is blocked due to out-of-
paper from the print tray, paper jam, and so on, make sure to clear the jammed paper or to start printing the
faxes to receive further faxes.
● If you have avoice mail service at the same phone number you use for fax calls, you must receive faxes
manually, not automatically. This means that you must be available to respond in person to incoming fax
calls.
● If you have acomputer dial-up modem on the same phone line with the printer, check to make sure that the
software that came with your modem is not set to receive faxes automatically. Modems that are set up to
receive faxes automatically take over the phone line to receive all incoming faxes, which prevents the printer
from receiving fax calls.
● If you have an answering machine on the same phone line with the printer, you might have one of the
following problems:
– Your answering machine might not be set up correctly with the printer.
– Your outgoing message might be too long or too loud to allow the printer to detect fax tones, and the
sending fax machine might disconnect.
– Your answering machine might not have enough quiet time after your outgoing message to allow the
printer to detect fax tones. This problem is most common with digital answering machines.
The following actions might help to solve these problems:
– When you have an answering machine on the same phone line you use for fax calls, try connecting the
answering machine directly to the printer.
– Make sure the printer is set to receive faxes automatically.
– Make sure the Rings to Answer setting is set to agreater number of rings than the answering machine.
– Disconnect the answering machine and then try receiving afax. If faxing is successful without the
answering machine, the answering machine might be causing the problem.
– Reconnect the answering machine and record your outgoing message again. Record amessage that is
approximately 10 seconds in duration. Speak slowly and at alow volume when recording your message.
Leave at least 5 seconds of silence at the end of the voice message. There should be no background
noise when recording this silent time. Try to receive afax again.
NOTE: Some digital answering machines might not retain the recorded silence at the end of your
outgoing message. Play back your outgoing message to check.
● If the printer shares the same phone line with other types of phone equipment, such as an answering
machine, acomputer dial-up modem, or amulti-port switch box, the fax signal level might be reduced. The
signal level can also be reduced if you use asplitter or connect extra cables to extend the length of your
phone. Areduced fax signal can cause problems during fax reception.
To nd out if other equipment is causing aproblem, disconnect everything except the printer from the phone
line, and then try to receive afax. If you can receive faxes successfully without the other equipment, one or
more pieces of the other equipment is causing problems; try adding them back one at atime and receiving
afax each time, until you identify which equipment is causing the problem.
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Chapter 9Solve a problem
Bekijk gratis de handleiding van HP OfficeJet Pro 8139e, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | HP |
| Model | OfficeJet Pro 8139e |
| Categorie | Printer |
| Taal | Nederlands |
| Grootte | 18370 MB |
