HP ENVY Inspire 7221e handleiding

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b. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch Setup .
c. Touch Reports.
d. Touch Print Quality Report.
6. Review the blue, magenta, yellow, and black boxes on the diagnostics page. If you are seeing streaks in
the color and black boxes, or no ink in portions of the boxes, then automatically clean the printhead.
7. If cleaning the printhead does not solve the problem, contact HP support. Go to hp.com/support. This
website provides information and utilities that can help you correct many common printer problems.
If prompted, select your country/region, and then click All HP Contacts for information on calling for
technical support.
Copy and scan issues
Choose one of the following troubleshooting options.
Use an HP online troubleshooting tool to solve your copy and scan.
Use HP Print and Scan Doctor to automatically diagnose and resolve issues. If you are using Windows 10,
you can run the HP Print and Scan Doctor from HP Smart.
NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all
languages.
For more information, see Tips for copy and scan success.
Network and connection issues
This topic helps you troubleshoot network and connection issues.
Fix wireless connection
Choose one of the following troubleshooting options.
Restore network settings and reconnect the printer. For more information, see Restore original factory
defaults and settings.
Check the network conguration or print the wireless test report to assist in diagnosing network
connection issues.
1. From the Home screen, touch Wireless and then touch Settings .
2. Touch Print Reports, and then touch Network Conguration Page or Wireless Test Report.
Check the top of the wireless network test report to see if something failed during the test.
See the DIAGNOSTICS RESULTS section for all tests that were performed, to determine whether
or not your printer passed.
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Chapter 8 Solve a problem

Bekijk gratis de handleiding van HP ENVY Inspire 7221e, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.

Productinformatie

MerkHP
ModelENVY Inspire 7221e
CategorieNiet gecategoriseerd
TaalNederlands
Grootte13028 MB