HP Color Laserjet Enterprise Flow MFP M681z Handleiding (264 Pagina's)

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Troubleshoot Cartridge Policy control panel error messages

Error message Description Recommended action

10.0X.30 Unauthorized <Color> Cartridge The administrator has congured this

printer to use only genuine HP supplies that

are still under warranty. The cartridge must

be replaced to continue printing.

Replace the cartridge with a genuine HP

toner cartridge.

If you believe you purchased a genuine HP

supply, visit www.hp.com/go/anticounterfeit

to determine if the toner cartridge is a

genuine HP cartridge, and learn what to do

if it is not a genuine HP cartridge.

Enable or disable the Cartridge Protection feature

NOTE: Enabling or disabling this feature might require entering an administrator password.

Use the printer control panel to enable the Cartridge Protection feature

1. From the Home screen on the printer control panel, open the Settings menu.

2. Open the following menus:

●

Manage Supplies

●

Cartridge Protection

3. Select Protect Cartridges.

4. When the printer prompts to conrm, select Continue to enable the feature.

CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in

the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the

feature before installing the new cartridge.

Turning the feature o does not turn o protection for cartridges that are currently installed.

Use the printer control panel to disable the Cartridge Protection feature

1. From the Home screen on the printer control panel, open the Settings menu.

2. Open the following menus:

●

Manage Supplies

●

Cartridge Protection

3. Select O.

Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature

1. Open the HP Embedded Web Server (EWS):

a.

From the Home screen on the printer control panel, touch the Information icon, and then touch the

Net

work

icon to display the IP address or host name.

48 Chapter 3 Supplies, accessories, and parts ENWW

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