HP Color Laserjet Enterprise Flow MFP M681z Handleiding (264 Pagina's)

Handleiding

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Table 9-4 Blank page — No print

Description Sample Possible solutions

Blank page — No print:

The page is completely blank and contains

no printed content.

1. Make sure that the cartridge is

genuine HP cartridges.

2. Make sure that the cartridge is

installed correctly.

3. Print with a dierent cartridge.

4. Check the paper type in the paper tray

and adjust the printer settings to

match. If necessary, select a lighter

paper type.

5. If the problem persists, go to

support.hp.com.

Table 9-5 Black page

Description Sample Possible solutions

Black page:

The entire printed page is black.

1. Visually inspect the cartridge to check

for damage.

2. Make sure that the cartridge is

installed correctly.

3. Replace the cartridge

4. If the problem persists, go to

support.hp.com.

220 Chapter 9 Solve problems ENWW

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