HP Color LaserJet Enterprise Flow MFP 5800 Handleiding (286 Pagina's)

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Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature

From the EWS, a network administrator can disable the Cartridge Policy feature. This removes the

restriction that only genuine HP cartridges can be used.

1. Open the HPEmbedded Web Server (EWS):

a. From the Home screen on the printer control panel, touch the Information icon , and

then touch the Ethernet icon to display the IP address or host name.

b. Open a web browser, and in the address line, type the IP address or host name exactly as

it displays on the printer control panel. Press the Enter key on the computer keyboard.

The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website

might not be safe, select the option to continue to the website. Accessing this website will

not harm the computer.

2. Open the Copy/Print tab.

3. From the left navigation pane, select Manage Supplies.

4. In the Supply Settings area, select Off from the Cartridge Policy drop-down list.

5. Click the Apply button to save the changes.

Troubleshoot Cartridge Policy control panel error messages

Review the recommended actions for Cartridge Policy error messages.

Table 3-5

Cartridge Policy control panel error messages

Error message Description Recommended action

10.0X.30 Unauthorized <Color>

Cartridge

The administrator has configured this

printer to use only genuine HP supplies

that are still under warranty. The

cartridge must be replaced to continue

printing.

Replace the cartridge with a genuine

HP toner cartridge.

If you believe you purchased a genuine

HP supply, visit www.hp.com/go/

anticounterfeit to determine if the

toner cartridge is a genuine HP

cartridge, and learn what to do if it is

not a genuine HP cartridge.

Enable or disable the Cartridge Protection feature

The Cartridge Protection feature can be enabled or disabled using the control panel or the

Embedded Web Server (EWS).

NOTE: Enabling or disabling this feature might require entering an administrator password.

Check with your administrator to determine if an administrator password has been set. EWS

passwords cannot be recovered.

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Chapter 3Supplies, accessories, and parts

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