Handleiding
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Troubleshooting
External Device Connection Issues
Please check the items below.
• No sound from the TV while using the casting feature.
• I cannot mirror the screen or cast the content of my mobile device or PC on the TV.
• The TV cannot be connected to my soundbar, Bluetooth wireless headphones or speakers.
• Connection between external devices and the TV is unstable.
• I cannot select a connected device or find a connected HDMI device.
No sound from the TV while using the casting feature.
• Check if Mute mode is set to On. If so, press the mute button on your remote to restore the sound. If not,
turn up the volume.
•
Check if TV Speaker is selected at > Settings > Display&Sound > Audio Output.
• Check the network status. If the network signal is weak or low, there may exist a sound delay between the
TV and the mobile device. For specific information please refer to Troubleshooting > Network Issues in this
manual.
I cannot mirror the screen or cast the content of my mobile device or PC
on the TV.
•
Check if your TV supports Screen Sharing/Content Sharing at > Apps > Connections Tips >
Screen Sharing/Application Sharing.
• Some TV models may not support Content Sharing.
•
For iPhone, iPad, or Mac, use AirPlay to share content on the TV. Check if your TV supports AirPlay at
> Apps > Connections Tips > Airplay. Some TV models may not support AirPlay.
•
Check if Content Sharing is turned on. Press > Settings > System > Content Sharing.
• Make sure that the TV and the mobile device are connected to the same network.
• Check if the content that you are playing is copyrighted. Some copyrighted files may not be cast to the TV.
• Check the network status. Casting failure may result from weak or low signal strength. For specific
information please refer to Troubleshooting > Network Issues in this manual.
• Exit and re-enter Screen Sharing/Content Sharing in case that there is a software bug.
The TV cannot be connected to my soundbar, Bluetooth wireless
headphones or speakers.
• Check if the Bluetooth device is compatible with the TV.
• Check if connection cable or cable connector is damaged.
•
Check if the Bluetooth is turned on at > Settings > Remotes & Accessories > Bluetooth.
•
Turn off and restart Bluetooth at > Settings > Remotes & Accessories > Bluetooth.
Connection between external devices and the TV is unstable.
• Check if the connection cable is securely connected to the TV and soundbar.
• When the external device and the TV are connected via wireless, make sure that there are no obstacles
between them.
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Productinformatie
| Merk | Hisense |
| Model | 100U8QG |
| Categorie | Televisie |
| Taal | Nederlands |
| Grootte | 24897 MB |
