Handleiding
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Troubleshooting
The network connection is unstable, often disconnected.
When connected to a wireless network
• See Number 1, 2, 3, 4, 6 in Common solutions to network issues.
When connected to a wired network
• See Number 3, 4, 5 in Common solutions to network issues.
Common solutions to network issues
1. Position your wireless router, modem router, or access point close to the TV. Avoid putting it in a corner. As
much as possible, make sure there is no wall between the TV and router.
2. Check whether there is radio wave interference. Wireless devices such as microwaves, mobile phones,
operating within the same radio frequency range may interfere with the TV. If you use the TV and other
wireless devices simultaneously, you may experience a worse network performance. Please power off
these wireless devices or keep them away from the TV.
3. Restart your modem/router. Power off your modem/router and power it on again after at least 60 seconds.
It may take time for your modem/router to reconnect to the Internet.
4. Check your modem/router. Make sure cables are securely connected to your modem/router and the lights
flash intermittently and regularly.
5. Make sure one end of the network cable is securely connected on the back of the TV, the other
end securely connected to an external modem/router. Any loose connection may cause unstable or
disconnected network.
6. If the issue is not improved after following the steps above, you can try using a wired network connection.
For specific information please refer to First-Time Use > Connecting to the Internet > Connect to a Wired
(Ethernet) Network in this manual.
Apps Issues
Choose the issue your TV occurs.
• Apps cannot be installed, opened, updated or uninstalled.
• The app exits itself.
• It is freezed or not smooth while using an app. Its image quality is poor.
• Problems occur when using Browser to stream videos.
• The app language is different from the TV menu language.
Apps cannot be installed, opened, updated or uninstalled.
• If you have just turned on the TV, please wait a while until the TV's setup is ready.
• You can only install apps that are compatible with the TV. We recommend to Install an App. The apk files
downloaded from the Internet may not be installed on the TV.
• You can only delete apps that you have installed to the TV. Factory-installed apps cannot be deleted.
• See Number 1, 2, 3 in Common solutions to apps issues.
The app exits itself.
• See Number 2 in Common solutions to apps issues.
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Productinformatie
| Merk | Hisense |
| Model | 100U8QG |
| Categorie | Televisie |
| Taal | Nederlands |
| Grootte | 24897 MB |
