Growatt SPH 4000-10000TL3 BH-UP handleiding

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Handleiding

9 Fault removal

Growatt products have gone through strict tests and inspections before delivery. As with

all electrical devices, there are residual risks despite careful construction. Should you

encounter any problems, you can visit www.ginverter.com to check the Q&A section or

call our customer service line. We require the following information in order to provide

you with the necessary assistance:

Ø Inverter serial number

Ø Inverter model

Ø Fault information on the LCD screen

Ø The manufacturer and model of the battery

Ø When did the fault occur?

Ø Brief introduction of the problem

Ø The capacity and wiring mode of the battery

Ø Purchase time of the battery and the use frequency

Ø Can you reproduce the problem?

Ø The grid voltage and frequency

Ø The battery voltage

Ø Has the problem occurred before?

Warning Message

Error message

Description

Suggestion

Warning401

Meter Communication fault

Check the wire connection between

the meter and the inverter.

Warning506

Battery temperature out of

specified range for charge or

discharge

Check if the ambient temperature of

the battery is beyond the specified

range.

AC V Outrange

Grid voltage fault.

Please refer to the local grid

standard for more details about

the grid voltage.

2. Check the grid connection.

1. Check if the grid voltage is beyond

the specified range.

AC F Outrange

Grid frequency fault.

Please refer to the local grid

standard for more details about

the grid frequency.

2. Restart the inverter.

3. Please contact Growatt support if

the problem persists after restart.

1. Check if the grid frequency is

beyond the specified range.

BMS COM Fault

Communication fault

1. Check if the lithium battery has

been turned on.

2. Check the connection between

the lithium battery and the inverter.

Battery reversed

Battery terminals reversed

Check the polarity of the battery

terminals.

9.1 System fault information list and troubleshooting suggestions

Warning Message

Error message

Description

Suggestion

Battery Open

Battery terminal open

(only for lithium battery)

1. Check the battery connection.

2. Check if the switches between the

battery and the inverter have been

turned on.

Over load

EPS output overload warning.

If this warning occurred three

times, the off-grid function

will be locked for one hour.

Please reduce the load connected to

the EPS output port.

No AC

Connection

No Utility

3. Check if the switches have been

turned on.

1. Check if the grid goes down.

2. Check the grid connection.

Output High DCI

High DC component in the

output power.

Please refer to the local grid

standard for disconnection

time when the output DC

current is too high.

2. Please contact Growatt support if

the problem persists after restart.

1. Restart the inverter.

Bat Voltage High

Battery Voltage higher than

560V

1. Check if the battery voltage is

within the specified range.

2. Check the battery connection. If

the actual battery voltage is higher

than 560V, please disconnect the

battery and check the inverter.

Bat Voltage Low

Battery Voltage lower than

100 V

2. Check the connection between the

battery and the inverter.

1. Check if the battery voltage is

within the specified range.

BMS

Warning:XXX

BMS report warning

2. Please contact Growatt support if

the problem persists after restart.

1.Check the warning information

referring to the lithium battery user

manual.

BMS error:XXX

BMS report error

2. Please contact Growatt support if

the problem persists after restart.

1.Check the warning information

referring to the lithium battery user

manual.

EPS Volt Low

EPS output voltage low

1. Check the power of the load

connected to the EPS output port. If

overload occurs, please reduce the

load.

2. Restart the inverter.

7271

Bekijk gratis de handleiding van Growatt SPH 4000-10000TL3 BH-UP, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.