Extron NBP 108 D handleiding
Handleiding
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Network Button Panels • Software-Based Configuration and Control 56
Troubleshooting
Turn on the input devices (DVD players, Blu-ray players, PCs, and other sources), output devices (display
screens, projectors), the control processor, and the PC. Push a front panel button or (for the NBP VC1 D or US
gang models) rotate the
Volume
knob.
If an input or output AV device cannot be remotely controlled (does not respond as expected), check the following:
Power Connections
• Ensure that all devices are plugged in.
• Make sure that each device is receiving power. The front panel buttons light if the unit is receiving power.
Data Connections
1. Check the cabling connections and make adjustments as needed. The Link LEDs on the control processor,
the network button panels, and on the PC should be lit green steadily if a network connection is detected. If
these LEDs are not lit, the cable is faulty or not plugged in, it is the wrong type of cable or is miswired (see
LAN (Ethernet) and PoE connector and LEDs on page 22 and Bottom Panel Features and Cabling
(NBP 1200C) on page 39), or the network is “down.”
2. Try to “ping” each device by entering one of the following at the command prompt on the PC:
NOTE: The following commands include the default IP addresses for their respective devices and ports.
•
ping 192.168.254.250
— for a control processor without AV LAN, or for an IPCP Pro or IPCP Pro Q xi
control processor AV LAN port when the DHCP server is disabled (default)
•
ping 192.168.253.250
— for the LAN port of a control processor with AV LAN
•
ping 192.168.245.1
— for a control processor AV LAN port if the DHCP server is enabled
•
ping 192.168.254.253
— for an NBP button panel
Or ping the IP or web address provided to you by your system administrator.
If you get no response:
• Make sure your unit is using the appropriate subnet mask (check with your system administrator).
• Make sure your PC and network do not have a software firewall program that might block the IP address
of the devices.
• Ensure that the network is functioning. Try to ping another device, for example.
3. If contact is established with the unit, but the NBP internal web pages cannot be accessed by your browser
program, verify that your browser is congured for direct network connection and is not set up to use a proxy
server. Use the Internet network options or preferences menu in the browser to check the settings.
Device Control Connections and Configuration
• Verify that ports are wired correctly and that ground (earthing) wires are connected to the proper pins on the
control processor, and, if applicable, on controlled devices.
• Verify that the NBP is grounded (see grounding instructions on page 21).
• Verify that the appropriate drivers were used while creating the GC configuration file and that the correct
commands and signal types (IR or RS-232) are associated with the appropriate ports on the control processor
and on the other devices.
• Verify that the NBP buttons and knobs (where applicable) are configured correctly.
• For digital input and output connections, verify whether the application requires the +5 VDC pull-up resistor
within the control processor for TTL circuits and use the software to check whether it is selected within the
configuration.
• Verify that input current at any digital input or output port on the control processor does not exceed 250 mA.
Rev. F: Added reference to the
NBP VC1 D. Simplified terms for the
control device to “control processor”
per PM request.
Rev. F: Simplified terms
for the control device to
“control processor” per PM
request.
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Productinformatie
| Merk | Extron |
| Model | NBP 108 D |
| Categorie | Niet gecategoriseerd |
| Taal | Nederlands |
| Grootte | 12926 MB |
