ELO 1099L handleiding

Monitor

ELO

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Handleiding

User Manual: ET1099L Touchscreen

UM600770 Rev A, page 18 of 30

Section 5: Technical Support

If you are experiencing trouble with your touchscreen display, refer to the following suggestions.

If the problem persists, please contact your local dealer, or contact Elo Customer Service. Worldwide technical support phone numbers are available on the last page

of this use manual.

Solutions to Common Problems

Problem Suggested Troubleshooting

The touchscreen display does not respond

when turning on the system

Check that the DC power adaptor is properly connected Verify the DC power adaptor is functioning

Monitor display is dim

Use the OSD to increase the brightness. Use the OSD to increase the contrast.

Check if Light sensor is on and adjusting for the ambient lighting conditions.

Check if the display is overheating and running in Thermal Protection Mode..

Monitor display is blank

If the Power Status LED is blinking, the monitor may be in SLEEP mode Press any key / move the mouse / touch the

touchscreen to see if the image reappears Check that the signal source device is turned on

Check that there are no loose cable connections

Monitor displays an “Out of Range” message

Adjust your computer’s resolution/timing mode to be within the allowable timing ranges

specified for your touchscreen display (see website for specifications)

Monitor display image looks strange

Adjust your computer’s resolution/timing mode to be within the allowable timing ranges

specified for your touchscreen display (see website for specifications)

Use the Auto Adjust function in the OSD

Check if color setting is “User Preset”

Touch functionality doesn’t work

Verify your PC has the latest Elo drivers installed

Perform the calibration routine provided with the latest Elo drivers

Check if Touch Interface is set up correctly

The OSD buttons or power button

does not respond when pressed

Bekijk gratis de handleiding van ELO 1099L, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.