Elica NikolaTesla Switch PRF0199924 Handleiding (328 Pagina's)

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5. ASSISTANCE

TROUBLESHOOTING TABLE

Informative code Description Possible causes Solution

The command zone switches off

due to an excessively high tem-

perature

The temperature inside the

electronic parts is too high

Wait for the hob to cool before

reusing it

+

acoustic signal

Continuous (permanent) activa-

tion of the key is detected. The

interface turns off after 10

seconds.

Water, pots, or kitchen tools

on the user interface.

Clean the surface, remove

any objects from the hob.

For all other error sig-

nals

Call customer service and report the error code

CUSTOMER SERVICE

Before contacting Customer Service

1. Check that the problem cannot be solved by consulting the points in "Troubleshooting".

2. Switch the device off and on again to see if the problem resolves itself.

If the fault persists after the above checks, contact the nearest Customer Service centre.

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