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39
Chapter 4 Troubleshooting
Chapter 4 Troubleshooting
Symptom Cause and countermeasure
1. The touch panel driver
cannot be installed.
• Connect the touch panel to another COM port or USB port, and try to install the
driver.
• Connect the monitor and the computer using the cable specied in the Setup
Manual or User’s Manual of the monitor. Use of a conversion adapter may prevent
the touch panel monitor from operating properly.
• When the touch panel is connected to a COM port, if “Disabled COM port search” in
“Device Addition” is checked, the touch panel driver cannot be installed. Congure
the settings in accordance with the following procedure. (Refer to “3-1. Touch Panel
Device List” (page 18).)
1. Uncheck “Disabled COM port search”.
2. Click “List Update”.
3. Select the port from which you wish to install the driver, and click “Install”.
2. The mouse cursor
does not appear.
• In “Basic Setting” - “Conguration File”, select “Mouse.mfd”, and click “Register”.
(Refer to “3-10. Conguration File” (page 33).)
• Uninstall the touch panel driver, and then install it again. (Refer to “5-1. Uninstalling
the Touch Panel Driver” (page 41) and “2-3. Installing the Touch Panel Driver”
(page 9).)
3. The cursor position is
displaced / the cursor
jumps.
• Go to “Basic Setting” and open the “Software Setting” tab. In “Calibrate”, try
calibrating the position by using “4Point” or “9Point”. (Refer to “2-6. Calibrating the
Touch Panel Monitor” (page 16).)
• Go to “Basic Setting” and open the “Edge Setting” tab. Try adjusting the range and
movement. (Refer to “3-4. Edge Setting” (page 26).)
• In “Touch Setting” - “TablePC Setting”, open the calibration window for the touch
panel and try resetting “Calibrate”. (Refer to “3-12. Touch Setting” (page 36).)
• Turn the monitor o and on again.
4. The touch operation
does not work.
• Check that the communication cable (USB or RS-232C) is correctly connected.
• Check that the touch panel driver is installed. (Refer to “2-3. Installing the Touch
Panel Driver” (page 9).)
• The setting may have been changed by another user. Congure the settings again.
• Display the “Touch Input Setting” tab from “Basic Setting”, uncheck “Disable”. (Refer
to “Touch Enabled” (page 24).)
• Restart the setting tool of the touch panel driver, or reboot the computer.
5. Right-clicking does
not work.
• In “Basic Setting” - “Right-click” - “Method of right-click”, select “Long touch”, and
click “Entry”. (Refer to “3-7. Right-click” (page 30).)
• If the “Right-click” tab is not displayed, select “Touch Setting” - “Pen and Touch”,
click “Open” to display Windows’ standard “Pen and Touch” window, and congure
the right-click settings. (Refer to “3-12. Touch Setting” (page 36).)
6. The touch sound is
not emitted.
• In “Basic Setting”, congure the “Touch Sound” settings. (Refer to “3-6. Touch
Sound” (page 28).)
• If “During touch down” is selected in “Basic Setting” - “Touch Sound” - “Sound
Timing”, select “Normal Mode” in “Basic Setting” - “Touch Input”. (Refer to “Touch
Input” (page 23).)
• If “Software” or “File” is selected in “Basic Setting” - “Touch Sound” - “Play Type”,
check the following points.
- Connect the speaker.
- Turn up the speaker volume.
- In “Tool Setting” - “Resident function”, check “Enable”. (Refer to “Resident
Function” (page 38).)
- If “File” is selected, check that the correct wav le is selected.
• Depending on the hardware conguration of the computer, the touch sound may not
be output.
Bekijk gratis de handleiding van Eizo DuraVision FDX1004T, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Eizo |
| Model | DuraVision FDX1004T |
| Categorie | Monitor |
| Taal | Nederlands |
| Grootte | 4238 MB |
