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Chapter 6 Troubleshooting
6-4. Touch panel problems
Problem Possible cause and remedy
1. Touch operation is disabled. • Check that the monitor and PC are connected with a USB
cable.
• Check that the power cord of the monitor and PC is
connected to a grounded main outlet. Failure to ground
the equipment may result in malfunction.
2. Cursor position is not correct. / Cursor
jumps.
• Connect the monitor to the PC with the cable indicated in
the Setup Manual. The touch panel may not work correctly
if a conversion adapter is used.
• Turn o and on the monitor.
• Check that the power cord of the monitor and PC is
connected to a grounded main outlet. Failure to ground
the equipment may result in malfunction.
• Changing the position or angle of the monitor may cause
the cursor to jump.
• If the touch panel is dirty, the touch panel may not operate
properly. Refer to the User’s Manual of the monitor to
clean the touch panel.
• The spray for preventing static electricity may inuence
the sensitivity of the touch panel.
• Do not touch the touch panel for 5 seconds after the PC
starts up, after turning on the monitor, or after connecting
the USB cable. Touching the touch panel too soon may
cause incorrect cursor positioning or disable touch
operation. If this occurs, either leave the touch panel
untouched for approximately 2 minutes or turn the monitor
o and on again. If the problem persists, calibrate the
screen again.
• Set the “Picture Expansion” setting to “Full Screen.”
• When displaying at a resolution other than the
recommended resolution, the touch position and cursor
position may shift due to the scaling function of the
graphics board. In that case, check the graphics driver
settings and change the scaling to the monitor. After
changing the settings, perform calibration again.
3. No touch-sound. • This product does not feature touch sounds.
Bekijk gratis de handleiding van Eizo DuraVision FDF2121WT-A, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Eizo |
| Model | DuraVision FDF2121WT-A |
| Categorie | Monitor |
| Taal | Nederlands |
| Grootte | 4795 MB |







