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Troubleshooting
Common problems
The following table contains general information about common monitor problems you might encounter and the possible solutions:
WARNING: The monitor LCD panel duty cycle is designed for 18 hours a day, 7 days a week. Usage higher than the designed
duty cycle may result in premature decrease in panel backlight luminance, which may not be covered under warranty.
Table 33. Common problems
Common symptoms What you experience Possible solutions
No video/power LED off No picture
• Ensure that the video cable connecting the monitor and the computer is
properly connected and secure.
• Verify that the power outlet is functioning properly using any other electrical
equipment.
• Ensure that you have pressed the power button properly.
• Ensure that the correct input source is selected in the Input Source menu.
No video/power LED on No picture or no
brightness
• Increase brightness and contrast controls through OSD.
• Perform monitor self-test feature check.
• Check for bent or broken pins in the video cable connector.
• Run the built-in diagnostics.
• Ensure that the correct input source is selected in the Input Source menu.
Missing pixels LCD screen has spots
• Cycle power on-off.
• A pixel that stays permanently off is a common defect in LCD technology.
• For more information on Dell Monitor Quality and Pixel Policy, see Dell
Display Pixel Guidelines.
Stuck-on pixels LCD screen has bright
spots
• Cycle power On-Off.
• Pixel that is permanently off is a natural defect that can occur in LCD
technology.
• For more information on Dell Monitor Quality and Pixel Policy, see Dell
Display Pixel Guidelines.
Brightness problems Picture too dim or too
bright
• Reset the monitor to factory settings.
• Adjust brightness and contrast controls through OSD.
Safety-related issues Visible signs of smoke
or sparks
• Do not perform any troubleshooting steps.
• Contact Dell immediately.
Intermittent problems Monitor malfunctions
on and off
• Ensure that the video cable connecting the monitor to the computer is
connected properly and is secure.
• Reset the monitor to factory settings.
• Perform monitor self-test feature check to determine if the intermittent
problem occurs in self-test mode.
Missing color Picture missing color
• Perform a monitor self-test.
• Ensure that the video cable connecting the monitor to the computer is
connected properly and is secure.
• Check for bent or broken pins in the video cable connector.
Wrong color Picture color not good
• Try different Preset Modes in Color settings OSD.
• Adjust R/G/B value under Custom Color in the Color menu OSD.
• Change the Input Color Format to RGB or YCbCr in the Color settings OSD.
• Run the built-in diagnostics.
Image retention from
a static image left on
the monitor for a long
period of time
Faint shadow from the
static image displayed
appears on the screen
• Set the screen to turn off after a few minutes of screen idle time. These can
be adjusted in the Windows Power Options or Mac Energy Saver setting.
• Alternatively, use a dynamically changing screensaver.
Bekijk gratis de handleiding van Dell Pro 32 Plus P3225QE, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Dell |
| Model | Pro 32 Plus P3225QE |
| Categorie | Monitor |
| Taal | Nederlands |
| Grootte | 10067 MB |
