Handleiding
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54 Troubleshooting
Common symptoms Possible solutions
Missing color • Perform monitor self-test feature check.
• Ensure that the video cable connecting the monitor to the computer is connected properly
and is secure.
• Check for bent or broken pins in the video cable connector.
Wrong color • Try different Preset Modes in Color settings OSD. Adjust R/G/B value in Custom Color in
Color settings OSD.
• Change the Input Color Format to RGB or YCbCr/YPbPr in the Color settings OSD.
• Run the built-in diagnostics.
Image retention from a static
image left on the monitor for a long
period of time
• Set the screen to turn off after a few minutes of screen idle time. These can be adjusted in
the Windows Power Options or Mac Energy Saver setting.
• Alternatively, use a dynamically changing screensaver.
Video ghosting or overshooting • Change the Response Time in the Display OSD to Fast or Normal depending on your
application and usage.
Product-specific problems
Table 24. Product-specific problems and solutions.
Specific symptoms Possible solutions
Screen image is too small • Check the Aspect Ratio setting in the Display settings OSD.
• Reset the monitor to factory settings (Factory Reset).
Cannot adjust the monitor with
the buttons on the bottom of the
panel
• Turn off the monitor, unplug the power cable, plug it back, and then turn on the monitor.
• Check if the OSD menu is locked. If yes, press and hold the Exit button (button 4) for four
seconds to unlock.
No input signal when user controls
are pressed
• Check the signal source. Ensure that the computer is not in standby or sleep mode by
moving the mouse or pressing any key on the keyboard.
• Check if the video cable is plugged in properly. Disconnect and reconnect the video cable if
necessary.
• Reset the computer or video player.
The picture does not fill the entire
screen
• Due to different video formats (aspect ratio) of DVDs, the monitor may display in full
screen.
• Run the built-in diagnostics.
Bekijk gratis de handleiding van Dell Pro 22 E2225HSM, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Dell |
| Model | Pro 22 E2225HSM |
| Categorie | Monitor |
| Taal | Nederlands |
| Grootte | 6119 MB |
