ChamSys MagicQ Software handleiding
Handleiding
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If the MagicQ USB wing periodically disconnects and restarts then check the Windows
settings for your USB ports - Windows may be shutting down the USB ports when it
incorrectly thinks they are idle. Click on Control Panel, System, Device Manager and scroll to
the bottom to get a list of the USB devices. For each USB Root Hub click on Properties, Power
Management and make sure that the option "Allow the computer to turn off this device to
save power" is NOT selected.
On some Windows systems the Update Drivers dialog will not show the driver files even
though they are correctly in the MagicQ Wing Drivers folder. In this case try copying the
whole MagicQ Wing Drivers folder to the desktop (using Windows Explorer) and then try to
update the drivers again.
User permissions on Windows
On new installs of MagicQ, show files are stored in Documents/MagicQ/show/ in your home
folder.
If you have upgraded MagicQ from an old version, then your show files may instead be stored
in one of the following locations:
• C:\Users\username\AppData\Local\VirtualStore\Program Files\ChamSys Ltd\MagicQ
PC\show
• C:\Program Files (x86)\ChamSys Ltd\MagicQ PC\show
If MagicQ does not store settings after a restart - it forgets the number of universes, IP address
or DMX I/O settings - then this is likely caused by Windows restricting write access to the
folders where MagicQ stores this data. Check permissions.
To check if permission settings are causing issues, try to run MagicQ as administrator. Right
click on the MagicQ desktop icon and select 'run as administrator' from the options menu.
MagicQ should not be run as an administrator in normal operation - this is
only recommended as a troubleshooting step. Complete functionality is
available as a normal user.
Windows controls the level of access to system folders through the User Account Control
Settings. This can be found in Control Panel, User Accounts, Change User Account Control
settings. Setting this to "Never Notify" will make Windows less restrictive. Note that for
security reasons this is only recommended for stand alone systems dedicated to MagicQ
which are not connected to the internet - please make sure you understand the implications
for your computer, before changing this setting.
MagicQ on Mac
MagicQ Supports macOS 10.12 and 10.13, 10.14, 10.15, 11 and 12.
Note when using Apple M1 hardware ensure that MagicQ is installed via Rosetta.
No driver installation is required for MagicQ wings and interfaces.
2025-02-12 ChamSys Manuals 19
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Productinformatie
| Merk | ChamSys |
| Model | MagicQ Software |
| Categorie | Niet gecategoriseerd |
| Taal | Nederlands |
| Grootte | 89674 MB |
