British Telecom X500 handleiding
Handleiding
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If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp
General information 41
Guarantee conditions
•  The guarantee only applies to faults that occur 
within the 12-month guarantee period. 
•  You’ll need to show proof of purchase.
•  The equipment is returned to BT or its agent as 
instructed. 
•  This guarantee doesn’t cover any faults or defects 
caused by accidents, misuse, fair wear and tear, 
neglect, tampering with the equipment, or any 
attempt at adjustment or repair other than through 
approved agents. 
•  This guarantee doesn’t affect your statutory rights. 
Within the 12-month guarantee period
Before returning your product, please read the Help 
section on page 36 or contact the Helpline on 0800 
218 2182*. You can find other common questions and 
answers at bt.com/producthelp
In the unlikely event of a fault, the helpdesk team will 
give you a Fault Reference Authorisation (FRA) number 
and instructions for replacement or repair. 
You’ll need the FRA number before returning the 
product. This doesn’t affect your statutory rights.
Outside of the 12-month guarantee period
If your product needs repair after the guarantee 
period has ended, the repair must meet the approval 
requirements for connection to the phone network. We 
recommend that you contact BT’s recommended repair 
agent Discount Communications on 0800 980 8999 or 
a local qualified repairer.
Returning your phone
If the helpdesk team can’t fix things for you, they will 
issue a Fault Reference Authorisation number and 
ask you to return the product to where you bought 
it. If possible, please pack the product in its original 
packaging. Please also remember to include all parts, 
including the line cords, power supply unit and the 
original batteries.
For your records
Date of purchase:
Place of purchase:
For guarantee purposes, proof of purchase is required, 
so please keep your receipt.
Technical information 
How many telephones can I have? 
All items of telephone equipment have a Ringer 
Equivalence Number (REN), which is used to calculate 
the number of items which may be connected to any 
one telephone line. Your conference unit has a REN of 1.  
A total REN of 4 is allowed. If the total REN of 4 is 
exceeded, the telephones may not ring. With different 
telephone types there is no guarantee of ringing, even 
when the REN is less than 4. 
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Productinformatie
| Merk | British Telecom | 
| Model | X500 | 
| Categorie | Niet gecategoriseerd | 
| Taal | Nederlands | 
| Grootte | 3746 MB | 
