Handleiding
Je bekijkt pagina 56 van 57
56
Sensors
USB-C™ connection (models with USB-C™ ports)
Remote control (selected models only)
No sound can be heard from the connected external speakers.
• Remove your headphone (if the headphone is connected to the monitor).
• Check whether the headphone jack is properly connected.
• If the external speakers are USB-powered, check whether the USB connection is OK.
• Increase the volume (volume may be muted or too low) on the external speakers.
• If USB-C™ connection is established, make sure the appropriate audio output setting
on your laptop has been selected. You may look for options similar to "USB
headphone."
The light sensor of the monitor does not work well.
The light sensor is located at the top of the monitor. Please check:
• If you have removed the sensor protection sticker.
• If the Bright Intelligence Plus Gen2 function has been turned on. Check Eye Care >
B.I.+ Gen2 (Bright Intelligence Plus Gen2).
• If there are any obstacles in front of the sensor that keep the sensor from detecting
the light properly.
• If there are any objects or clothing in bright colors at the top of the sensor. Bright
colors (especially white and fluorescent colors) reflect light and the sensor cannot
detect the main light sources.
No video or audio output from the laptop with USB-C™ connection.
Check the cable connections and menu settings in the following order.
• Check if the USB-C™ cable has been connected to the monitor and the laptop
properly. See Connect the video cable. on page 23 for more information.
• Check if the input source has been selected to USB-C from Input.
The monitor does not respond to the remote control.
• Check if the remote control and the monitor are within the effective range and there
are no obstacles between them. See The remote control and its effective range
(EW3290U only) on page 31 for more information.
• The remote control’s battery is running low. Replace the battery with a new one. See
Installing the battery on page 21 for more information.
• The last three keys on the remote control are media keys, which are available only
during media playback. See Media controls by the remote control (EW3290U only)
on page 31 for more information.
• Check if the OSD controls are locked. To unlock the OSD controls, press and hold
any key on the rear of the monitor for 10 seconds.
Bekijk gratis de handleiding van BenQ EW2790U, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | BenQ |
| Model | EW2790U |
| Categorie | Monitor |
| Taal | Nederlands |
| Grootte | 4627 MB |
