BEKO BMF40B handleiding
Handleiding
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Customer Services
Customer Satisfaction Policy
• We are glad to respond to the requests and suggestions of our customers from every
channel.
Our Channels:
* Our Call Center:
0850 21 00 888
(Please call without dialling the area code from
land lines or
mobile phones*)
* Other Number
0216 585 8 888
- Our Call Centre is available
24/7.
Calls to our call centre are
charged according to the tariff designated
by the mobile/land line operator.
- You may ask for your desired service
by calling our call center without dialling
the area code from your land lines or
mobile phones.
* Our WhatsApp Number: 0544 444 08 88
* Our Fax Number: 0216 423 2353
• We inform our customer on the fact that their requests and suggestions are received by Beko,
within 24 hours, regardless of the customer profile.
• Our Customer Service process:
Requests and suggestions of our customers;
* are collected in a single, reportable, transparent and secure information pool.
* are treated and evaluated objectively, fairly and confidentially in accordance with legal regulations.
* We use these feedbacks to make our processes more perfect.
• As Beko, we accept maintaining the perfect customer experience as our main principle and adopt
a customer-oriented approach.
• We ensure the development of a structure that checks each other by integrating all our processes
with the management system.
We also feed the management objectives through this system.
Please follow the following recommendations.
• When you purchase the product, have the warranty certificate approved by your Authorized Dealer.
• Use your product in accordance with the principles of the manual.
• Call our Call Center from the phone numbers provided above if you have a service request related
with your product.
• Ask for the "technician ID" to the technician that comes for the service.
• Remember to ask for a “Service Receipt” from the Authorized Service technician when your work
is done. The service receipt that you would take will provide advantages if you experience any
problem with your appliance in the future.
• The service life of the appliance is: 10 years. (Spare parts retaining period to ensure functioning of
the product)
* Our Website:
- www.beko.com.tr
* Our e-mail:
- musteri.hizmetleri@beko.com
* Our Social Media accounts:
- https://www.instagram.com/bekoturkiye/
- https://twitter.com/beko tr
- https://www.facebook.com/bekoturkiye/
-https://www.youtube.com/user/BekoChannel
* Our Address:
- Arçelik A.Ş. Karaağaç Caddesi No2-6,
34445, Sütlüce/ ISTANBUL
* Our dealers,
- https:/ /www.beko.com. tr/yetkili-saticilar/
* Our Authorized Services,
- https://www.beko.com.tr/yetkili-servis
- All information on the authorized service
stations may be accessed through the “Service
Information System” (www.servis.gov.tr) estab-
lished by the Ministry of Trade.
- Spare parts may be procured from our Author-
ized Services.
Bekijk gratis de handleiding van BEKO BMF40B, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | BEKO |
| Model | BMF40B |
| Categorie | Niet gecategoriseerd |
| Taal | Nederlands |
| Grootte | 10172 MB |
