Handleiding
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L-SERIES USER MANUAL | 43
Revision Date: 11 August 2023
SERVICES
Technical Support: The Customer must contact Avocor Technical Support, via email at
service@avocor.com in order to initiate an RMA or another warranty service. Customer agrees to
cooperate with Avocor: (A) to notify Avocor promptly of any defect, error or Hardware Product
malfunction and to submit to Avocor such information that Avocor may reasonably require to
reproduce the error or Hardware Product malfunction was discovered; (B) to follow Avocor’s
guidelines to troubleshoot reported faults on the defective product(s); (C) to install, if requested by
Avocor and within Customer security guidelines, a network connection that will be made available to
Avocor for the purpose of resolving problems, reviewing Customer use of software, or for any other
reasonable purpose; (D) to have a certified technician repair or replace defective parts under Avocor’s
guidance; (E) to notify Avocor of any additional hardware or software not purchased from Avocor
that may be used in conjunction with the Hardware Product.
Onsite Repair: If Avocor deems the Product repairable, it will, at its discretion, send a technical
support representative and/or technician to provide onsite repair or replacement service for any
repairable or replaceable parts. Customer may be asked to provide access to, and to assist in the
handling of, the Product, as deemed necessary by Avocor, under the instruction of the field
representative or technician.
Advance Field Replacement (AFR): Avocor will ship a like-new or refurbished replacement product to
the customer, at its discretion, if the product defect is determined to be unrepairable. The Customer
must provide the display model and serial number and will be asked to provide contact details for the
shipment. Upon approval, Avocor will ship the replacement product to the customer's site.
AFR Guidelines: At the time of the new product's arrival to the customer, it is the customer's
responsibility to facilitate the deinstallation of the defective product, installation of the replacement
product, and packing of the defective product in either its original packaging or the packaging of the
replacement, and then send the defective back with the same driver that delivered the replacement
product on that same day. If the customer is not able to perform the same-day swap they will incur
the cost of freight. Additionally, if the product is not returned within 15 business days, the customer
will be invoiced in full for the replacement product.
SHIPMENTS TO CERTAIN INTERNATIONAL LOCATIONS MAY NOT BE SUBJECT TO THE ABOVE
AFR GUIDELINES. CONTACT SUPPORT FOR FURTHER DETAILS.
Defective on Arrival (DOA): If the Product is determined by Avocor to be defective within the first 90
days of the initial purchase by the Customer, it is deemed Defective on Arrival (DOA). In the case of a
DOA, the Customer will be provided a brand-new equivalent Product. In the case that an RMA is
issued after the 90 DOA period, the defective product will be replaced with a refurbished "like new"
equivalent product, if available.
Bekijk gratis de handleiding van Avocor AVL-1050-T, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Avocor |
| Model | AVL-1050-T |
| Categorie | Monitor |
| Taal | Nederlands |
| Grootte | 7002 MB |
Caratteristiche Prodotto
| Kleur van het product | Geborsteld staal |
| Gewicht | 99000 g |
| Breedte | 2510.6 mm |
| Diepte | 96.3 mm |
| Hoogte | 1123.3 mm |
