Avocor AVA-7520 handleiding

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Handleiding

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detected but found on the product or product accessories upon inspecting the product, the
customer must report the damages to Avocor within 10 calendar days after the delivery date to
receive warranty services.
Customer Data
If the customer’s product is capable of storing software programs, data, and other information, it
is the customer’s responsibility to protect its contents against operational failure. It is also the
customer’s responsibility to keep a separate backup of the contents and remove all personal
information and disable security passwords prior to delivering a product for warranty service.
ANY PERSONAL CONTENT WILL BE DELETED AND STORAGE MEDIA WILL BE
REFORMATTED IN THE COURSE OF WARRANTY SERVICE.
AVOCOR SHALL NOT BE LIABLE, OR IN ANY WAY RESPONSIBLE, FOR ANY INCIDENTAL
OR CONSEQUENTIAL ECONOMIC OR PROPERTY DAMAGE. SOME REGIONS DO NOT
ALLOW LIMITS ON WARRANTIES OR ON REMEDIES FOR BREACH IN CERTAIN
TRANSACTIONS; IN SUCH REGIONS, THE LIMITS HEREIN MAY NOT APPLY. THIS
WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED. AVOCOR
DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY, AND
FITNESS FOR A PARTICULAR PURPOSE.
Services
Technical Support: The Customer must contact Avocor Technical Support, via email at
service@avocor.com in order to initiate an RMA or another warranty service. Customer agrees to
cooperate with Avocor: (A) to notify Avocor promptly of any defect, error or Hardware Product
malfunction and to submit to Avocor such information that Avocor may reasonably require to
reproduce the error or Hardware Product malfunction was discovered; (B) to follow Avocor’s
guidelines to troubleshoot reported faults on the defective product(s); (C) to install, if requested
by Avocor and within Customer security guidelines, a network connection that will be made
available to Avocor for the purpose of resolving problems, reviewing Customer use of software,
or for any other reasonable purpose; (D) to have a certified technician repair or replace defective
parts under Avocor’s guidance; (E) to notify Avocor of any additional hardware or software not
purchased from Avocor that may be used in conjunction with the Hardware Product.
Onsite Repair: If Avocor deems the Product repairable, it will, at its discretion, send a technical
support representative and/or technician to provide onsite repair or replacement service for any
repairable or replaceable parts. Customer may be asked to provide access to, and to assist in the
handling of, the Product, as deemed necessary by Avocor, under the instruction of the field
representative or technician.
Advance Field Replacement (AFR): Avocor will ship a like-new or refurbished replacement
product to the customer, at its discretion, if the product defect is determined to be unrepairable.
The Customer must provide the display model and serial number and will be asked to provide
contact details for the shipment. Upon approval, Avocor will ship the replacement product to the
customer's site.
AFR Guidelines: At the time of the new product's arrival to the customer, it is the customer's
responsibility to facilitate the deinstallation of the defective product, installation of the
replacement product, and packing of the defective product in either its original packaging or the
packaging of the replacement, and then send the defective back with the same driver that
delivered the replacement product on that same day. If the customer is not able to perform the
same-day swap they will incur the cost of freight. Additionally, if the product is not returned

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Productinformatie

MerkAvocor
ModelAVA-7520
CategorieMonitor
TaalNederlands
Grootte48474 MB