Handleiding
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Troubleshooting
Common symptoms What you experience Possible solutions
Synchronization problems Screen is scrambled or
appears torn
• Reset the monitor to factory settings. For more information, see
FACTORY RESET.
• Perform monitor self-test feature check to determine if the
scrambled screen appears in self-test mode.
• Check for bent or broken pins in the video cable connector.
• Restart the computer in the safe mode.
Safety-related issues Visible signs of smoke or
sparks
• Do not perform any troubleshooting steps.
• Contact Dell immediately.
Intermittent problems Monitor malfunctions on
and off
• Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
• Reset the monitor to factory settings. For more information, see
FACTORY RESET.
• Perform monitor self-test feature check to determine if the
intermittent problem occurs in self-test mode.
Missing color Picture missing color • Perform monitor self-test feature check.
• Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
• Check for bent or broken pins in the video cable connector.
Wrong color Picture color not good • Reset all settings under the GAME menu to the factory defaults
using RESET GAME.
• Change the INPUT COLOR FORMAT to RGB or YCbCr/YPbPr
in the DISPLAY settings OSD.
• Run the built-in diagnostics. For more information, see Built-in
diagnostics.
Wrong color in HDR mode Color banding in the
pictures
• Try to lower down the frequency (DP: 3840 x 2160 at 60 Hz,
HDMI: 3840 x 2160 at 60 Hz).
Screen image is too small Image is centered on
screen, but does not fill
entire viewing area
• Check the ASPECT RATIO settings in the DISPLAY settings OSD.
• Reset the monitor to factory settings. For more information, see
FACTORY RESET.
Cannot adjust the monitor
with the joystick button
OSD does not appear on
the screen
• Turn off the monitor, unplug the power cord, plug it back, and then
turn on the monitor.
• Check whether the OSD menu is locked. If yes, move and hold the
joystick button up/down/left/right for 4 seconds to unlock. For
more information, see Locking the control buttons.
No input signal when user
controls are pressed
No picture, the LED light
is blue
• Check the signal source. Ensure that the computer is not in the
power saving mode by moving the mouse or pressing any key on
the keyboard.
• Check whether the signal cable is plugged in properly. Re-plug
the signal cable if necessary.
• Reset the computer or video player.
The picture does not fill the
entire screen
The picture cannot fill the
height or width of the
screen
• Due to different video formats (aspect ratio), the monitor may
display in full screen.
• Run the built-in diagnostics. For more information, see Built-in
diagnostics.
The displayed pictures
appear incorrectly when
the DP/HDMI cable is
connected through a
USB-C adapter or dock to
your laptop or desktop
Display will freeze, has
black screen or display
abnormal screen
Do not use a USB-C adapter or dock. Connect the DP/HDMI cable
directly to your laptop or desktop.
Bekijk gratis de handleiding van Alienware AW2725Q, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Alienware |
| Model | AW2725Q |
| Categorie | Monitor |
| Taal | Nederlands |
| Grootte | 10160 MB |
