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Troubleshooting
Common problems
The following table contains general information about common monitor problems that you might encounter and the possible
solutions:
Table 33. Description of common problems.
Common symptoms What you experience Possible solutions
No video/Power LED off No picture • Ensure that the video cable connecting the monitor and the
computer is properly connected and secure.
• Verify that the power outlet is functioning properly using any other
electrical equipment.
• Ensure that you have pressed the power button properly.
• Ensure that the correct input source is selected in the INPUT
SOURCE menu.
No video/Power LED on No picture or no brightness • Increase brightness and contrast controls in the BRIGHTNESS/
CONTRAST menu.
• Perform monitor self-test feature check.
• Check for bent or broken pins in the video cable connector.
• Run the built-in diagnostics. For more information, see Built-in
diagnostics.
• Ensure that the correct input source is selected in the INPUT
SOURCE menu.
Poor focus Picture is fuzzy, blurry, or
ghosting
• Eliminate video extension cables.
• Reset the monitor to factory settings. For more information, see
FACTORY RESET.
• Change the video resolution to the correct aspect ratio.
Shaky/jittery video Wavy picture or fine
movement
• Reset the monitor to factory settings. For more information, see
FACTORY RESET.
• Check environmental factors.
• Relocate the monitor and test in another room.
Missing pixels OLED screen has spots • Cycle power On-Off.
• Pixel that is permanently off is a natural defect that can occur in
OLED technology.
• For more information on Dell Monitor Quality and Pixel Policy, see
Dell Display Pixel Guidelines.
Stuck-on pixels OLED screen has bright
spots
• Cycle power On-Off.
• Pixel that is permanently off is a natural defect that can occur in
OLED technology.
• For more information on Dell Monitor Quality and Pixel Policy, see
Dell Display Pixel Guidelines.
Brightness problems Picture too dim or too
bright
• Reset the monitor to factory settings. For more information, see
FACTORY RESET.
• Adjust brightness and contrast controls in the BRIGHTNESS/
CONTRAST menu.
Geometric distortion Screen not centered
correctly
Reset the monitor to factory settings. For more information, see
FACTORY RESET.
Horizontal/vertical lines Screen has one or more
lines
• Reset the monitor to factory settings. For more information, see
FACTORY RESET.
• Perform monitor self-test feature check and determine if these lines
also appear in self-test mode.
• Check for bent or broken pins in the video cable connector.
• Run the built-in diagnostics. For more information, see Built-in
diagnostics.
Bekijk gratis de handleiding van Alienware AW2725Q, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.
Productinformatie
| Merk | Alienware |
| Model | AW2725Q |
| Categorie | Monitor |
| Taal | Nederlands |
| Grootte | 10160 MB |
