Aiphone JV-DVF handleiding

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Aiphone

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Handleiding

 
-17- 
Troubleshooting 
If issues occur with the station, refer to the following troubleshooting procedures. For further help and assistance, contact your 
installer or service technician. 
LED 
Problem: The notification LED is on during standby. 
Cause: The ringtone volume is set to "0". 
Solution: Adjust the ringtone volume. → Menu list (P.16) 
 
Problem: The notification LED flashes slowly during standby. 
Cause: There are unconfirmed images. 
Solution: The LED will turn off when you display at least 1 image. → Viewing a recorded image (JV-1MD only) (P.14) 
 
Problem: The notification LED flashes fast. 
Cause: JV-1MD: A short circuit is detected in the door station wiring or the expansion monitor station wiring. 
         JV-1FD: A short circuit is detected in the door station wiring. 
Solution: Contact your installer or service technician. 
 
Screen 
Problem: The screen is black. 
Cause: The monitor is off in standby mode. 
Solution: 
  To communicate with the door station, tap  . 
  To monitor the outside of the door, tap  . → Monitoring the door station (P.15) 
  To display the setting menu, tap any of the function buttons. → Setting menu (P.16) 
 
Problem: The screen is black, and the station does not respond to touch. 
Cause: The power may be off. 
Solution: Contact your installer or service technician. 
 
Problem: The screen is white or displaying white vertical lines or rings. 
Cause: The lens of the door station is in direct sunlight or another bright light source. (This is not a malfunction.) 
Solution: Install the door station in a location where it is not pointed at direct sunlight. 
 
Sound/voice 
Problem: The ringtone does not sound. 
Cause: The ringtone volume is set to "0". 
Solution: Adjust the ringtone volume. → Menu list (P.16) 
 
Problem: It is difficult to hear the ringtone. 
Cause: Ambient noise may make it difficult to hear. 
Solution: Adjust the ringtone volume. → Menu list (P.16) 
 
Problem: It is difficult to hear the speaker. 
Cause: Ambient noise may make it difficult to hear. 
Solution: Adjust the receiving volume. → Adjusting receiving volume (P.12) 
 
Problem: Communication is interrupted, or it becomes a one-way conversation. 
Cause: Because of auto-voice actuation, audio may be interrupted when there is loud ambient noise. 
Solution: Enable the press-to-talk method. → Using press-to-talk (for areas with high ambient noise) (P.12) 
 
Problem: The visitor cannot hear resident’s voice at all (but the resident can hear the visitor’s voice). 
Cause: The press-to-talk is selected. 
Solution: When using press-to-talk, the visitor can only hear incoming audio if the user taps  . → Using press-to-talk (for 
areas with high ambient noise) (P.12) 
 
Problem: Communication cannot be heard even if the talk button is tapped. 
Cause: The receiving volume is low. 
Solution: Adjust the receiving volume. → Adjusting receiving volume (P.12) 

Bekijk gratis de handleiding van Aiphone JV-DVF, stel vragen en lees de antwoorden op veelvoorkomende problemen, of gebruik onze assistent om sneller informatie in de handleiding te vinden of uitleg te krijgen over specifieke functies.